MSC Technology

RESPONSIBILITIES:

• Configure and customize on standard workflows, dashboards, forms, views and develop standard or custom reports
• Assist across all phases of internal CRM projects
• On ad-hoc basis, develop automated test
• Support design of conceptual architecture and technical solutions
• Complete the documentation required including the source codes, technical specification, and unit test result
• Identify process gaps and work cross-functionally to formulate improvement plans
• Demonstrate technical knowledge to design and implement CRM solutions
• Support SIT, UAT, and production and fix the defect
• Develop reports or dashboards using Power BI and integrate with Microsoft Dynamics CRM
• Offer solutions for business needs or issues
• Ensure project quality meets standards
• Develop web application, web API, console application, window services to integrate with Microsoft Dynamics CRM

QUALIFICATIONS:

• Strong understanding of Microsoft Dynamics 365 CRM, with domain knowledge in Customer Service and Shipping industry – this would be a plus point
• Minimum 3 year of Microsoft Dynamic365 CRM and Power BI development experiences
• Minimum 3 year of experience in ASP.NET C# development, JavaScript, HTML 5, CSS and other web base technology and tools
• Experience with Microsoft Dynamics 365 Customer Service is essential
• Experience with Agile and SCRUM is preferred
• Experience with APPIUM and JMeter is preferred

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