Head of Quality Management

KEY RESPONSIBILITIES:

• Maintain a strong customer focus by actively engaging with customers to understand their quality requirements and address any quality-related concerns
• Establish and maintain robust quality systems and standards, ensuring compliance with relevant industry regulations and certifications
• Define and monitor key quality performance indicators (KPIs) to track progress and identify areas for improvement
• Develop and execute a comprehensive quality management strategy aligned with the business objectives
• Build and lead a high-performing quality management team, providing coaching, mentoring, and professional development opportunities
• Provide regular reports and updates on quality performance to senior management and other relevant stakeholders
• Collaborate with procurement and supply chain teams to establish and maintain strong supplier quality programs, ensuring the quality of incoming materials and components
• Collaborate closely with cross-functional teams, including engineering, production, and customer service, to drive a culture of quality throughout the organization
• Oversee and manage all aspects of operational quality, including production processes, supplier quality, and incoming inspection
• Lead and drive continuous improvement initiatives throughout the organization, focusing on process optimization and efficiency gains
• Implement effective root cause analysis methodologies to identify and address quality issues promptly

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