Global Head of Retail

Key Responsibilities:

• Retail Strategy Development: Develop and implement a comprehensive global retail strategy to maximize sales and profitability while maintaining the highest standards of luxury and customer experience across 300+ stores globally.
• Team Leadership: Lead and inspire a diverse team of regional and local retail leaders, providing clear direction, coaching, and mentorship to ensure consistent execution of company objectives.
• Market Expansion: Identify new market opportunities, including potential locations for new stores or partnerships, and create market entry plans to expand our luxury retail presence.
• Brand Promotion: Collaborate with the marketing team to create brand awareness campaigns, visual merchandising strategies, and promotional activities that resonate with the luxury consumer demographic.
• Sales Performance: Monitor and analyze sales data, key performance indicators, and market trends to make data-driven decisions and continuously improve sales performance.
• Inventory Management: Oversee inventory planning and management to optimize product availability, reduce excess stock, and improve inventory turnover ratios.
• Customer Experience: Ensure a consistent and exceptional customer experience in all retail locations, including adherence to luxury service standards, staff training, and customer engagement initiatives.
• Budget Management: Develop and manage the retail budget, ensuring cost-effectiveness and efficient allocation of resources to achieve financial targets.
• Compliance: Ensure all retail operations adhere to legal and regulatory requirements, including health and safety standards.

Qualifications:

• Bachelor’s degree in Business Administration, Retail Management, or a related field; MBA preferred
• 10-15+ years of senior-level experience in luxury retail management, with a proven track record of driving growth and profitability. Ideally on a global scale
• Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce
• Store design and customer experience is absolutely essential
• Exceptional analytical and strategic thinking capabilities
• Deep understanding of the luxury retail industry, market trends, and consumer behaviour
• Excellent communication and interpersonal skills
• Global mindset and willingness to travel as needed

Benefits:

• Competitive salary and bonus structure
• Comprehensive benefits package
• Opportunities for professional growth and development
• A dynamic and inclusive work environment
• Employee discounts on our luxury products/services

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